FAQs

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In addition to files from our own test, we support DNA data from a variety of providers: 23andMe, Ancestry, Courtagen, FamilyTreeDNA, MyHeritage, Atlas, MapMyGenome, Diagnomics, DNALand, and LivingDNA (among others).

We also support whole genome sequencing files from Dante Labs.

If you are unsure about whether your file will be supported, our customer support team can test your file out for you with SelfDecode before you subscribe if you email it to support@selfdecode.com.

 

Understanding your genetic predispositions can tell you a lot about whether your diet, lifestyle, and supplement regimen are working for or against you.

 A great example of this is the Apolipoprotein E gene, discussed in SelfDecode’s ApoE DNA Wellness Report. Many people with brain fog carry the risk allele for this gene and do better with less animal products in their diet. 

Whether you seek to optimize your health or overcome pre-existing issues, getting your DNA genotyped will tell you a lot about your body and open doors to effective gene-targeted protocols.

 

SelfDecode is focused entirely on health – this allows us to put all of our focus into sharing the most helpful and detailed data we can about how your DNA impacts your health.

Many DNA testing services limit the information they share with you about your DNA data. Our database enables you to look up any SNP from your test and have access to your raw data at any time, free of charge, so you can utilize it elsewhere.

Plus, we are always releasing new DNA Wellness Reports and updating our database based on new scientific research, so you know you always have the most up-to-date and comprehensive health information possible.

 

Humans have about 10 million single nucleotide polymorphisms (SNPs), the majority of which have no effect on health. To make genotyping affordable, DNA testing companies focus on a subset most relevant to their goals, such as for identifying ancestral lineage or for health research.

23andme tests approximately 650,000 variants, while Ancestry tests for 669,000 variants. The SelfDecode DNA kit tests over 700,000 variants.

The SelfDecode DNA chip will help ensure you don’t miss out on your core health SNPs. The latest version of 23andme appears to exclude several SNPs SelfDecoders are interested in.

Yes! If you subscribe to one, you get access to the other.  If you subscribed to one and not the other before the integration, you should now have access to both. If this is not the case, please contact support@selfdecode.com.

Both options include unlimited access to the Personalized Genetics Blog and LabTestAnalyzer, as well as the ability to upload one DNA file for free (in addition to a SelfDecode file, if you order a DNA kit from us). 

The lifetime access plan includes unlimited access to all current and future DNA Wellness Reports. The annual subscription includes one Introductory Wellness Report and 5 DNA Wellness Reports of your choice per year.

If you choose the annual option, you can always purchase additional reports individually. You can also upgrade to lifetime access from an annual subscription at any time and the remaining credit on your subscription will be applied to the upgrade cost.

 

Yes! We make our reports accessible and easy-to-understand for anyone. Each report includes an explanation of the science behind genetics to help you understand how we reached our conclusions.

If you are interested in learning even more about a particular association, we are always sure to include all of our scientific references in every report as well if you want to do some further reading.

Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Botswana
British Indian Ocean Territory
Brunei
Burkina Faso
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic

Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo (the Democratic Republic of the)
Congo
Cook Islands
Costa Rica
Curaçao
Cyprus
Czechia
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Estonia
Eswatini
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
South Korea
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia (Federated States of)
Moldova

Monaco
Mongolia
Montserrat
Morocco
Mozambique
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Rwanda
Réunion
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Sint Maarten (Dutch part)
Slovakia
Solomon Islands
South Africa
Spain
Sri Lanka
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States Minor Outlying Islands
United States of America
Uruguay
Uzbekistan
Vanuatu
Vietnam
Virgin Islands (British)
Virgin Islands (U.S.)
Wallis and Futuna
Western Sahara
Zambia
Åland Islands

Please allow up to a week and a half for your order to process. Once the kit has shipped, you will receive email confirmation.

Within the US, shipping usually takes 2-3 business days. Outside of the U.S., allow for about two weeks for shipping.

On occasion, a DNA kit package may be held at customs. If the package requires a manufacturer’s declaration, please reach out to support@selfdecode.com and we will send you one. If duties and taxes must be paid, the customer is responsible for covering this cost.

Your genes remain the same, but new technologies and research continue to emerge. With a subscription to SelfDecode, you’ll have an exclusive first look at this new information and how it relates to your own health and wellness. 

Additionally, health and lifestyle changes take time, so always having access to your SelfDecode dashboard will help you to stay on track and make changes at a pace that works for you. If you encounter new health-related symptoms, you can easily track possible gene-related causes or contributions with instant access to our Symptoms & Conditions Analyzer.

Plus, a subscription gives you unlimited access to the world's first Personalized Genetics Blog! On the cutting edge SelfDecode blog, we discuss various traits and delve into how one or more genes interact with these traits.

We have a personalized algorithm that gives you a score - good, neutral or negative - for a given trait based on the variants we analyzed. And you will get new blog posts DAILY.

We are also planning robust community platform where users can easily compare their genes and discuss their conditions with people experiencing the same symptoms. Additional health tracking software, reports and laboratory testing integrations are also coming soon. 

Alternatively, if you prefer a non-subscription model, you can upgrade to a lifetime membership!

Once you sign up to SelfDecode there will be a Demo Tour to walk you through the app.

Yes, we do. You can find information about our affiliate program here.

Our business model is selling you the tools to analyze your DNA to optimize your health. As opposed to other companies, we never sell your data to other companies nor do we share user data with any third parties.

At SelfDecode, we take your privacy and the security of your genetic data very seriously. Only vetted and trusted employees of SelfDecode have access to the administrator/backend portion of the site and the text files are stored securely on Amazon’s cloud, with only one person having access.

SelfDecode is committed to our user's privacy. That is why we ensure our infrastructure meets modern security standards by enforcing the following practices:

- Secure SSL Certified Connections Only

- Script Protection

- Disk Write Protections

- Plugin Access Restriction

- External Security Penetration Testing

- Annual SAS 70 Type II Examinations

- Encryption of All Backup Media

- Maintain Audit Logs

We collect the least amount of information possible to provide you with the service, such as your name and email address. We do not collect home addresses or other identifying information. You also have an option to use a pseudonym if identifying information is a concern.

Your payment is processed by reputable and secure payment processing companies, i.e. Stripe and PayPal.

We also honor customer requests to completely delete their information from our database.

SelfDecode does not and should not be used to treat, diagnose or cure any conditions, but is rather for informational and educational purposes alone. The body is very complex and you should not be making any medical decisions based on the information contained in this site and should speak to your doctor before taking any actions that pertain to your health or any condition you may have.

Nothing that we have on the site is FDA approved.